Managing AI Agents | The 2026 Playbook for Human-Agent Teams
AI agents are running 70% of workflows at some enterprise firms, yet fewer than 20% of managers have a structured plan to evaluate, audit, or govern them. This playbook covers everything leaders need in 2026: the Agent Performance Score framework, liability audit checklists under the EU AI Act, process redesign patterns worth up to 45% efficiency gains, and a five-phase implementation roadmap built on peer-reviewed data.